FAQ

Frequently asked questions

Our pricing varies by area.  To see pricing for the area where you’ll be vacationing, choose your vacation destination from the “Locations” menu item at the top of this page, or go to our home page, ShoreShooters.com

Our sessions last around 45 minutes to an hour and will take place during the “golden hour” at sunrise or sunset. 

Sunrise and sunset times vary based on the location and the time of the year. When you book your session through our online scheduling system, the appropriate time will be displayed for the date and location.

Every session is different, so it’s impossible to predict the exact number of pictures you’ll receive. The more candid you are with your family, the more images we’ll get during your session. Unlike many other photographers, we do not limit your gallery to just 10 or 15 pictures.  Most of our galleries have more than 100 images, but we can’t always guarantee that. Sometimes the kids are done long before the parents. A safe estimate would be somewhere between 70 and 150 images.

We only shoot at sunrise or sunset to make sure that you have the best lighting possible during your session. Any later or earlier would result in poor lighting. In the photography industry, we refer to this as the “golden hour”. Also, the sun is very bright on the beach, so shooting at a time other than just after sunrise or just before sunset would result in everyone squinting in the photos.

Unfortunately, due to the reasons stated above, we cannot add time to our sessions. On the beach, we are limited by the sun, so we only shoot at sunrise and sunset.  If there are multiple families in your group and each family is wanting a lot of photos, we can break it up into two sessions with different photographers for a discounted price. Please contact our office for more information.

Yes! In addition to pictures of the whole group, we’ll also take photos of the individual families, couples, grandparents with grandkids, siblings, and any other poses you want.

Your outfit is a personal choice, and it’s hard to go wrong. Think about what you want to do with your photos, where you will hang them, how you will use them, then choose colors to coordinate with that. For sample ideas, feel free to check out our Pinterest (link at the top and bottom of this page) or visit our blog to see what some of our other clients have worn for their sessions.

Short answer, YES. We have a natural, minimal editing style. We’ll adjust for brightness, color, etc. If it’s something that the camera can control, we will edit it before you see the pictures. Hair, blemishes, stains on clothing, head-swapping, etc. can be done by request after you see the photos. However, there may be an additional, but small fee per photo, depending on how in-depth your request is. To make an editing request, please email us at info@shoreshooters.com. To request custom edits, just send us a list of image numbers and what you would like to have edited on each one. This will help our editing team in giving you an accurate quote/timeframe for your custom edits.

Your photographer will contact you approximately 24 hours before your session to discuss location options.  If you have a specific location in mind or if you would like the photographer to come to your location, just let them know.  If you don’t have a specific location in mind, the photographer will discuss location options with you when they call.  They know all of the best spots to shoot in the area where you’re vacationing!  We NEVER charge a travel fee to clients who want the photographer to come to their location.

Yes! Your photographer will call or text you approximately 24 hours before your appointment. If you’d like to get in touch with the photographer prior to that time, just call or email our office and we’ll have the photographer get in touch with you as soon as possible.

You should arrive at the time specified on your appointment confirmation. If your appointment is at 7:00pm, plan to be there right at 7:00. (If your photographer needs to adjust the time, they will contact you prior to your appointment). If the photographer is coming to your location, please try to make sure everyone is ready by the time your photographer arrives.

Choose your vacation destination from the “Locations” menu at the top of the page, then click the “Book Now” link on that page.  Or just give us a call at 866-856-2435 during business hours (7 a.m. to 6 p.m. Central Time / 8 a.m. to 7 p.m. Eastern Time Monday through Friday.  8 a.m. to 4 p.m. Central / 9 a.m. to 5 p.m. Eastern on Saturdays) 

During the summertime, showers and thunderstorms at the beach usually only last a few minutes, so don’t worry if there’s a 30 or 40% chance of rain on the day of your session. That just means that it will rain somewhere in the area for a few minutes at some point during the day. It doesn’t always mean that your session is going to get rained out.

Our photographers are always keeping an eye on the weather. If there’s a chance of rain at the time of your session, your photographer will get in touch with you to make alternate plans. We may need to start a little earlier (or later if it’s a sunrise session) to beat the rain. If this is the case, your photographer will get in touch with you earlier in the day to make arrangements.

We always encourage our clients to book toward the beginning of their vacation. That way, we’ll have several days to get you rescheduled in the event of a rain-out. Since we have a team of photographers, we can usually get you rescheduled for another day before your vacation ends.

If your session is rained out and we are not able to get you rescheduled, you will receive a full refund or we can apply it toward a future session on your next beach vacation.

Our Client Happiness Team will do their best to get you rescheduled in the event that you need to change the date of your session.  However, since our photographers are only able to shoot one or two sessions per day, a $50 rescheduling fee may apply to last-minute date changes. To avoid this fee, please try to let us know at least a week in advance if you need to change the date of your appointment. This rescheduling fee does NOT apply to sessions that are rescheduled due to weather.

When your online gallery is ready, you will receive an email from us. This email will contain a direct link to your online gallery and a “guest” link to share with your family. We will also include a link to your print release, which states that you have permission to make prints of the digital images.  From this online gallery, you will be able to download the high resolution images.

Tipping is always appreciated, but never required.

We will automatically charge your credit / debit card for the balance upon completion of your session (when your pictures are edited, uploaded and ready to be sent to you). If you would like to have the balance charged to a different card, please call us to give us the new card number.

Your gallery will remain online for a year. If you need more time, just call or email our office and we’ll extend the expiration date.

Unless the cancellation is weather-related, the $150 retainer is non-refundable if you choose to cancel your photography session.

In the event that a photography session is cancelled due to inclement weather, we will attempt to reschedule the session at a different time. If rescheduling is not possible, you may choose to receive a full refund or to have the retainer applied to a future session.

If you have a question that is not answered on this page, please send us an email to info@shoreshooters.com or give us a call at 866.856.2435.